Click one of these options for information on who to contact to file a formal complaint or grievance dealing with:
1. DJJ policies and procedures --- Do you have a complaint about, or grievance with, the Florida Department of Juvenile Justice? Well, here is where you can e-mail your issue to Frank Peterman, Secretary, Florida Department of Juvenile Justice.
Some information to include in your e-mail:
E-mail your complaint to Wansley Walters.
November 09, 2003
Are you having problems with a licensed health care provider? This can be any provider medical or mental health. Have you attempted to resolve the problem with your child’s juvenile detention facility? If so, and you are getting no results, here is another source that may be of help to you.
First, write a letter of complaint to the facility supervisor. Inform the supervisor of the problem and let him or her know that if it does not get resolved, you will file a formal complaint with the Florida Department of Health against their individual license.
Then, if you still do not get a satisfactory response, file a complaint with the Florida Department of Health. Here’s how:
1. Get information about the health care worker by searching the Health Licensee and Continuing Education Providers Information section on the Florida Department of Health website. To start your search, click here.
2. Print out, complete, and mail an appropriate complaint form. To get a form, click here.
This form will give you all the information you need to file a complaint. It also defines the type of complaint that they investigate.